Privacy Policy

What we collect

• Account information: your username, display name, email address or phone number, password (stored only as a secure hash) and date of birth, which we use to confirm you are old enough to use the app.
• Content you create: posts, stories, comments, reviews, events, communities, direct and group messages, and the photos, videos and audio you upload.
• Location: your precise location while you use the app, to show nearby people, places, businesses and events and to verify check-ins. If you turn on location sharing with your Circle, we also collect your location in the background so Circle members can see where you are and when you arrive at saved places. You can turn this off at any time in the app or in your device settings.
• Mylo conversations: messages and voice input you send to Mylo, our AI assistant, and its replies.
• Activity: how you interact with the app, such as posts you view, like, save or share, and searches, which we use to rank your feed and improve the app.
• Device information: device type, operating system and a push notification token, so we can deliver notifications.
• Purchases: if you subscribe, which plan you hold and when it renews. Apple or Google processes your payment; we never receive your card details.

How we use it

• To provide the app’s features and keep your account working.
• To keep people safe: enforcing our Terms, reviewing reports, preventing spam, fraud and location spoofing, and protecting younger users.
• To send notifications and account messages such as verification codes.
• To manage subscriptions and the features they unlock.
• To understand how the app is used and improve it.

We do not sell your personal information and we do not show third-party advertising.

Who we share it with

• Other users, according to your choices: your profile and public posts are visible to others, messages go to the people you send them to, and your location is shared only with the Circle members you choose.
• Service providers that process data on our behalf: Google Cloud (hosting and media storage), Anthropic (generates Mylo’s replies), RevenueCat (subscription management), Mapbox (maps), Expo (push notifications) and our email delivery provider. They may use the data only to provide their service to us.
• Apple and Google, which process in-app purchases under their own privacy policies.
• Legal and safety: when required by law, or to protect the safety of our users or the public, including reports to the National Center for Missing & Exploited Children.

Retention and deletion

We keep your information while your account is active. You can delete your account at any time in the app (Settings → Account → Delete account) or by following the steps on our account deletion page. Your account is deactivated immediately and your personal data is permanently erased after 30 days, except where we must keep it longer for an open child-safety report or a legal obligation.

Children and teens

The Network is not for children under 13, and we do not knowingly collect personal information from them. Teens aged 13 to 17 may join only through a family invite from a parent or guardian, with restricted default settings and guardian controls. If you believe a child under 13 has an account, contact us and we will delete it.

Your choices and rights

You can view and edit your profile, control who sees your content and location, turn off location sharing and notifications, and delete your account. Depending on where you live, including Texas and other US states, you may have the right to access, correct, delete or obtain a copy of your personal data. To make a request, email support@thenetwork.app.

Security

Data is encrypted in transit, passwords are stored as one-way hashes, and access to production systems is restricted. No system is perfectly secure, so please use a strong, unique password.

Changes

If we make material changes to this policy we will notify you in the app before they take effect. The date at the top shows when it was last updated.

Contact

MythOS Systems, Richardson, Texas, USA · support@thenetwork.app